Heather Hanley is the initial to confess that home furnishings purchasing hardly ever tops the listing of ways that folks would commonly opt for to commit their time.
“A property, a automobile and household furniture are among the most annoying purchasing experiences,” claims the owner of the Tin Roof. “If you might be likely to furnish a household or even a room, that can be a big expenditure, and that generally will make individuals nervous. You might be generating an investment decision, a very long-expression dedication, so you want to make confident you are having the most effective deal.”
Due to the fact day just one, Hanley has set about making the Tin Roof “pleasurable and satisfying, not something that you dread.”
A self-professed “retail fanatic,” Hanley brought that philosophy again to Spokane in the early 2000s right after attending college in the Bay Region, in which she observed shops using a substantially far more engaging technique with their clientele. She was thrilled by the prospect of generating a keep with a extra inviting environment — a single that would cultivate lifelong consumers and take the edge off of locating the perfect dwelling décor.
“We consider to make our showroom not just a sea of brown sofas. I want individuals to be enthused to be below, and I want my staff members to be a cut above the relaxation,” Hanley states. “Any one can offer you a couch, but I want them to make positive they’re addressing your requires, to make confident that extended-expression motivation is heading to be perfect for you.”
That thought has undoubtedly labored. Further than the recognition the Tin Roof has obtained from the Spokane community yr just after yr, it can be also gained prestigious field awards, beating out competing merchants up and down the West Coast. And even even though the Tin Roof’s web site features an considerable catalog that caters to shoppers’ desire for on the web browsing, Hanley says its showroom proceeds to provide an irreplaceable encounter.
“When you are buying for home furnishings, you want to sit in it, come to feel it, touch it. You want to know what the cloth feels like. It makes retail interesting, not just a purpose of your working day. Make searching exciting yet again — that requirements to be our purpose.”
Very best Home DECOR
2nd Area: The Bohemian
3rd Put: At Residence, Spokane and Coeur d’Alene
Very best Furnishings
2nd Place: Dania Household furniture
3rd Location: Walker’s Furniture
NORTH IDAHO’S Finest: Runge Household furniture, Coeur d’Alene